dymondaudio

HIRE TERMS & CONDITIONS

Summary
We don't like small print any more than you do, but these terms & conditions are there to protect you as well as us! We hope that the points below are clear and understandable, but if not, then please let us know and feel free to ask any questions, we are here to help. This is a general summary of our terms & conditions, when hiring any piece of equipment from us your are agreeing to these terms & conditions, these terms & conditions are supplied with every hire agreement which you sign when collecting or receiving hire items. We or us refers to dymondaudio, you refers to the hirer/signee. When hiring we require a form of photo id, a passport or drivers licence is preferable, in some cicumstances we may request a deposit.

1: Charges
The prices listed on this website are a guide only, and may be revised prior to any final agreement, we will however, aim to never increase our prices without listing them on the website first. Having agreed a hiring with us, you are liable to pay any fees due under that agreement on or before the date specified. Where no date is specified, the whole outstanding balance of any agreed fee falls due on completion of the event. Late payment is subject to an additional charge of 5% of the overall amount.
2: Cancellation
i. Where we receive less that 14 days notice of cancellation, you are liable to pay the whole agreed fee. ii. Where we receive more than 14 days but less than 21 days notice of cancellation, you are liable to pay 50% of any agreed fee. We have never cancelled or failed to turn up to an event, but in the extremely unlikely case that we cannot fulfil an agreement, our liability is limited to the cost of alternative hire up the fee we have agreed with you. We cannot accept liability for any other direct or consequential losses. Our liability is also limited by giving you notice, in the same proportion and applying the same time frame we apply to your liability to us (see point 1), and by force majeure.
3: Force Majeure
We will not be liable for any failure to supply a product or service where that failure is created by an event beyond our control that we could not reasonably anticipate, forestall or prevent. This may include (but is not limited too) acts of war, terrorism, extreme weather conditions, pr natural disasters. Where any public authority advises that only essential journeys should be undertaken, any product or service we have agreed to supply, will not be considered essential.
4: Specified Equipment
We regularly change and improve our equipment and systems to improve the service and type of equipment you receive. The equipment we supply may differ slightly from that specified if we have recently changed it, but rest assured it will be of equal if not better quality than that originally specified. If it is essential that you hire a specific piece of equipment then please confirm with us first before agreeing to hire from us.
5: Condition of Equipment
Where equipment is used without our supervision, we check the condition and operation of all items before they leave us. On accepting delivery you agree than an item is in good condition and fully operational. Although our equipment is electrically safe & well maintained (PAT certificates are available on request), the performance site's electrical supply may not be. It is the hirer's responsibility to ensure the provision of a safe 240v (32/16/13 amp) supply. Where portable generators are used, these must be regulated and adequately grounded. Please ask us if you are unsure about the power requirements of any of our equipment. We/You cannot use an unsafe socket or power supply, we strongly recommend the use of an RCD in addition to that of the main electrical supply.
6: Lost or Damaged Equipment
We cannot accept responsibility for crowd control or for the safety or security of any hirer's or third party's premises/event, and unless it arises from our own actions or negligence a hirer is liable to us for the cost of any damage too or theft of our equipment at the performance site or place of storage before, during or after the event until the equipment is returned. It can be very expensive if somebody tips a drink over a mixing desk, or an over excited dancer knocks over a speaker or lighting system, you may to provide protective barriers and/or insurance cover (which we strongly advise). On our hire agreement form you will see the amount to be covered by insurance, please ask before agreeing a hire from us if you are unsure. If we break our own equipment, we will fix it at our own expense. However, we cannot accept responsibility for crown control, or for the safety or security of any hirer's or third party's premises/event, and a hirer is wholly liable to us for the cost of any damage too or theft of our equipment at the performance site/event.
General
Lighting equipment can get very hot & sound equipment is capable of hearing damage. You should ensure that every precaution is taken to minimise the risk to yourself, your crew, and any member of the general public, this may be by (but not limited too) erecting signs, providing safety barriers, clear floor markings of equipment/stands, cable covers/bridges, public announcements, fire points, first aid points & marshals.
And lastly...
Any variation of the above conditions will require a specific written agreement which may be subject to a legal fee by a solicitor. other terms & conditions may apply (whether or not they form part of any written statement), but where no other written statement is available these terms will apply to any contract you may have with us.

We hope that these terms have been easy to read and understand, but if there is anything you are unsure of then we urge you to contact us before agreeing a hire from us.



© dymondaudio 2005 - 2010